Customer Survey- Chaseins.com

Client Name*

First Last

Approximate Date Serviced*

Email

What was the purpose for contacting CCSF?*

How did you contact a CCSF representative?*

How long did you have to wait before speaking with a CCSF representative?*

What was the name of the person who assisted you?

Comments

Did our representative...(select all that apply)*

Were you provided with answers to your question?*

Comments

Overall, was your experience working with a CCSF representative...*

Comments

Did you feel you are a valued customer at CCSF?*

Comments

How was your claim handled? (select all that apply)*

As a result of your experience with us, what service related improvements or comments would you recommend?*

Was your service today handled to your satisfaction?*

Would you refer CCSF to a friend if asked?*

How can we improve our service?

Captcha

Chase Clarke Stewart & Fontana Insurance Agency, Springfield, MA